Request a refund

The process to request a refund depends on the platform where you made the purchase.

Android (Google Play)

Within 48 hours of the purchase you can usually request a refund yourself: in the Play Store, tap your profile picture, then Payments & subscriptions > Budget & history, choose the purchase and tap Request a refund. After 48 hours, or if you were charged twice, email us with your Google Play order number (it starts with "GPA").

iPhone and iPad (App Store)

Apple handles all App Store refunds so you need to reach out to them directly. Go to reportaproblem.apple.com, sign in with your Apple ID and choose the purchase.

Website (PayPal)

Email us at support@outdoorsgps.com from the email address on your OutDoors account.

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